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Home Troubleshooting & Support Article
If you are unable to join live rooms or streams on Vibbly, try these troubleshooting tips:
Check Internet Connection: Ensure you have a stable and strong internet connection.
App Permissions: Confirm that the app has permission to access your microphone and camera if applicable.
Update the App: Use the latest version to avoid compatibility issues.
Account Status: Verify your account is active and not suspended or banned.
Room Capacity: Some rooms may have participant limits; try joining a different room.
Restart App and Device: Sometimes restarting resolves temporary bugs.
If you continue facing problems, please reach out to support with error messages or screenshots.
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