Still no luck? we can help!
Submit a ticket and we’ll get back to you as soon as possible.
Home Troubleshooting & Support
Contacting SupportNeed help? Our support team is here to assist you.Email: vibbly@wadinahub.comLive Chat: Chat with us directly for immediate assistance during support hoursSubmit a Ticket: You can submit a support ticket through our help center for detailed issuesSupport Hours: Sunday to Thursday, 9:00 AM – 6:00 PM GMT+3When contacting suppor...
Read MoreExperiencing delays or lag during app use can be frustrating. Here’s how to improve your experience:Strong Internet Connection: Use a stable Wi-Fi or mobile data network. Avoid weak or congested networks.Close Background Apps: Free up bandwidth and processing power by closing unnecessary apps.Restart App and Device: Rebooting can clear tempora...
Read MoreIf your microphone or camera is not working within the app, try these steps:App Permissions: Make sure Vibbly has permission to use your microphone and camera in your device settings.Close Other Apps: Other apps may be using the microphone or camera. Close apps that might be using these resources.Restart Device: Reboot your device to clear har...
Read MoreIf you are unable to join live rooms or streams on Vibbly, try these troubleshooting tips:Check Internet Connection: Ensure you have a stable and strong internet connection.App Permissions: Confirm that the app has permission to access your microphone and camera if applicable.Update the App: Use the latest version to avoid compatibility issues...
Read MoreApp Crashing or FreezingIf you experience the Vibbly app crashing or freezing, try the following steps to resolve the issue:Restart the App: Close the app completely and reopen it.Update the App: Make sure you are using the latest version from the App Store or Google Play. Updates often fix bugs and improve stability.Clear Cache (if applicable...
Read More
Submit a ticket and we’ll get back to you as soon as possible.
